Effective Date: April 25, 2025
Hard Knox Plumbing (“Company,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website www.hardknoxplumbing.com (the “Site”) or interact with our services.
1. Information We Collect
We may collect the following types of personal information when you interact with our Site or services:
- Personal Identification Information: Name, address, phone number, email address, and other contact details.
- Payment Information: Billing details and payment methods (if applicable).
- Technical Information: IP address, browser type, device type, and other technical data related to your interaction with our Site.
- Service Usage Data: Information regarding your requests for plumbing services and inquiries.
2. How We Use Your Information
We use the personal information we collect to:
- Provide plumbing services and respond to inquiries.
- Process payments and handle billing.
- Improve our Site’s functionality and your user experience.
- Communicate with you about our services, promotions, and updates.
- Comply with legal obligations.
3. How We Protect Your Information
We take reasonable measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no data transmission over the internet or data storage system can be guaranteed to be 100% secure, and we cannot assure the absolute security of your information.
4. Sharing Your Information
We do not sell, rent, or share your personal information with third parties for marketing purposes. However, we may share your information with trusted service providers who help operate our business, such as payment processors or subcontractors performing work on our behalf. These third parties are obligated to protect your information and only use it for the specific purposes for which it was shared.
We may also disclose your information if required by law or in response to valid legal requests, such as subpoenas, court orders, or other legal processes.
5. Cookies and Tracking Technologies
We use cookies and other tracking technologies to enhance your experience on our Site. Cookies are small text files stored on your device that help us analyze site usage and improve functionality. You can adjust your browser settings to disable cookies, although this may limit certain features of the Site.
6. Your Rights and Choices
You have the right to:
- Access the personal information we hold about you.
- Request corrections to any inaccurate or incomplete personal information.
- Request the deletion of your personal information, subject to certain limitations.
To exercise these rights, please contact us at info@hardknoxplumbing.com or call us at +1 (865) 381-7486.
7. Third-Party Links
Our Site may contain links to third-party websites. These sites are not under our control and may have their own privacy policies. We are not responsible for the content or privacy practices of these external sites. We recommend reviewing their privacy policies before sharing any personal information.
8. Children’s Privacy
Hard Knox Plumbing does not knowingly collect or solicit personal information from children under the age of 13. Our services are not intended for children, and we do not knowingly collect information from individuals under 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. By continuing to use the Site or our services after these changes, you agree to the updated Privacy Policy.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Hard Knox Plumbing
5024 Cain Rd
Knoxville, TN 37921
Phone: +1 (865) 381-7486
Email: info@hardknoxplumbing.com